WINTER SKINNY free-delivery
    Find a Store
     Welcome, Edible Rewards ®
    Log In or Sign Up
    Skip Navigation LinksHome Customer Service FAQs

    Frequently Asked Questions

    What is your Certified Happines(SM) commitment?

    What happens if I have an account already with Edible Arrangements?

    When will I receive my Rewards?

    How do I unsubscribe from your emails?

    What are the features and benefits of becoming an Edible Rewards® member?

    What are your delivery policies?

    Can I use multiple rewards on one order?

    What if I lose my email that has my rewards listed in them?

    Are the reward offer codes unique to each Guest when I am an Edible Rewards® member?

    None of your stores service the ZIP/postal code I entered, can you ship the arrangement?

    What do I do if I forgot my password?

    Will I be able to see all orders I have placed in my online account?

    What if I want to edit information in my account?

    Where can I find information about donations from Edible Arrangements®?

    Where can I find information about your founder, Tariq Farid?

    Where can you deliver?

    How will my order be delivered?

    Will you contact the recipient prior to delivering the product?

    I would like my order(s) to be delivered at a certain time. Do you offer timed deliveries?

    How can I track the status of my order?

    Can I pick up my gift from a store?

    What payment methods do you accept?

    When will my credit card be charged?

    Is there sales tax on my order?

    Is it safe to use my credit card online?

    I think I may have been charged twice. Can you help?

    How can I place an order?

    Where can I apply to work for Edible Arrangements®?

    How far in advance should I place my order?

    What are the features and benefits of My Account?

    How can I add a contact to my Address Book?

    How do I sign up for a Gift Reminder?

    I forgot to sign in to My Account while placing an order. Can you add this order to My Account?

    I forgot/want to change my password. How can I reset my password?

    How do I cancel or change an order I already placed?

    I only want certain types of fruit. Can I make substitutions?

    Can you send me a catalog or brochure of your products?

    Do you offer gift cards?

    Can I choose/change the container?

    Why doesn’t my arrangement have exactly the same amount of fruit as the photo on the website?

    Can I customize my arrangement?

    Are your products kosher?

    How much room do I have for my card message?

    What if I didn’t see a confirmation page and/or didn’t receive an email confirmation?

    What kind of chocolate do you use?

    Do your products contain milk?

    Is your chocolate gluten free?

    Do your products contain nuts?

    What type of strawberries do you use?

    How long will the fruit last?

    Does your fruit contain preservatives?

    Will I receive an order receipt/order confirmation?

    Where can I find information on buying an Edible Arrangements® franchise?

    How much is the delivery fee?

    Sign up for promotions and special offers.

    See Terms of Use